Refund Policy

Last updated: December 2025

This Refund Policy explains the terms under which refunds may be issued for services provided by Hoaleed LLC (“Company,” “we,” “us,” or “our”). By purchasing our services, you agree to the terms outlined below.

1. Digital Services

Hoaleed LLC provides custom digital services related to entertainment and music production. All services are delivered electronically, and no physical goods are shipped.

2. No Refunds After Production Begins

Due to the custom and digital nature of our services, refunds are not available once production has started. This includes any work that has already begun, regardless of project completion status.

3. Refunds Before Production Starts

If you request a refund before production has started, your request may be reviewed on a case-by-case basis. Approved refunds will be processed using the original payment method.

4. Revisions and Satisfaction

Revisions are included according to the package purchased. Refunds will not be issued due to dissatisfaction if revisions are still available under the selected package.

5. Delays and Client Responsibility

Refunds will not be issued for delays caused by:

• Late responses from the client

• Incomplete or inaccurate project information

• Additional revision requests beyond the package scope

6. Chargebacks and Disputes

Clients are encouraged to contact us first to resolve any issues. Unauthorized chargebacks or payment disputes may result in suspension of services and denial of future orders.

7. Contact Information

If you have questions regarding this Refund Policy, please contact us:

Company Name: Hoaleed LLC
Address: 7 W Colorado St, Sheridan, WY 82801, USA
Phone: +1 (307) 855-1853
Email: support@hoaleed.store

8. Policy Updates

Hoaleed LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and take effect immediately.